Happy Customers

Our passionate and global customer community informs and inspires. Biktrix riders share travel stories and photos, offer tips on after-market upgrades, and connect with each other through their common bond as Biktrix eBike owners.

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Real Customers. Real Stories

Read below as real customers share their experience with their Biktrix eBikes and how much everyone loves our electrical bikes!

Cancy C

"It Gave Me An E-Grin From Ear To Ear."

1st ride was 20 miles from home & it gave me an E-Grin from ear to ear! With the speed, torque sensor and thudbuster, I was blown away!

Michael D

"Things Have Changed"

Los Burros road, Pacific Valley, Big Sur, CA. I tried to ride up this grade as a young flatbelly, but the best we could do was park one car at the bottom, and drive the bikes to the top. Now, things have changed.

Daird M

"Priceless."

Being able to go faster than mosquitoes: PRICELESS!

Michael B

"The Smiles And Miles Continue."

Took my Stunner X on my first off-road ride...  The "Smiles & Miles" continue!  It was amazing! Handled the hills and bumps like a champ!

A Feeling Of Freedom

At first, Brenda was completely against the idea of an electric bike...
until she rode one for the first time.  Now, her and her husband are
riding more than ever and having a blast doing it! 

Brenda's knee injury no longer holds her back from exploring her beautiful community.  Watch the film to hear their story.

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A Swiss Army Knife of Bikes

Highly recommended if you want a Swiss Army knife of bikes! It's a beast and I enjoy it every time I ride - checks all my boxes and puts a smile on my face.

Thanks to Roshan and the team for a great package!"

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Changed My Life

"As far as I'm concerned the Biktrix Juggernaut is one of the best e-bikes you can buy. The experience matches the specs and won't disappoint. You can find cheaper bikes, but Biktrix knows what they're doing, and they're a great company to deal with both before and after purchasing. It's an awesome bike at a good price and I can't recommend it enough.

Overall I couldn't be happier I made the decision to order the Juggernaut. It hasn't been that long but it's already having a positive impact on my life."

Read full review

#ilovebiktrix

Customer Reviews

Based on 5604 reviews
75%
(4207)
11%
(632)
6%
(334)
3%
(152)
5%
(279)
Cell phone

Good quality, nice product

C
Juggernaut Lite
Caroline L.
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
2 Juggernaut Lite Bikes

As the bikes are our Christmas gift to one another and living in Ottawa with lots of snow, we have not had the opportunity to ride them as of yet. Therefore, I can’t rate the Speed & amp; Performance or Ride comfortability as of yet. But they were fairly easy to put together, look great and we are excited to start using them!

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Juggernaut Ultra Duo 4 DT 52V

This is my "second" Ultra Duo 4. I wanted a Canadian assembled, mid-drive, fat tire, step thru e-bike with dual batteries. Not only is it the only one in the market place it is backed by the best company. Every communication with Biktrix over the past 5 years has been stellar.
So I now have a green one and a red one in the garage waiting patiently for spring. Okay not so Patiently!
I have now ridden over 11,000 kilometers on my first Ultra Duo 2 and the first
Ultra Duo 4. With the two batteries there is no battery fatigue syndrome. The Thudbuster ST seat post with the 4 inch fat tires provides a very smooth ride. I can only say that when deciding on my "third" Biktrix the Ultra Duo 4 is an easier steering bike than the Ultra Duo 2. There is no under-steer. The only non Biktrix option that I added to the new bike was an adjustable handle bar riser that is user friendly and on long trips you can lift a lever and adjust your handle bars without rummaging through your tool box and wasting time. This a very convenient option that allows you to adjust your sitting position and arm position quickly.
This new Ultra Duo 4 is my 80th. birthday present and my one wish is that when we take self directed e-bike trips in Europe that I could take my own bike with me. It is cost prohibitive so we get to compare other e-bike, mid drives with Biktrix and they all come up short.
We are all fortunate that Bitrix is in Canada.
Treat yourself and ride a Biktrix.

Roguehawk fa step-true 70v

Packing was perfect, assembly was easy, just a couple of steps, I have not tried it yet but the quality seems very good and everything looks rugged, the big size spokes of the wheels should keep things solid, and the paint job is really nice with a high gloss finish, so far I love it very much

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Xmas bikes

Can’t ride them yet due to the snow we just got.

Biktrix Flexi Pannier XL

Well made with adjustable straps for easy installation on the bike rack of my e-bike. Lots of compartments with large center storage area provides lots of versatility. It will make for an excellent traveling companion providing lots of room for my ride along items. Thank you Biktrix!

Worked as advertised

Bought to address the spongy brakes on my fat bike. Kit had everything I needed including proper adapter(Adapters are plastic in this kit). Comes with enough oil to do one bike once so plan ahead accordingly. Brakes work great now

Skyline Helmets

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Awesome

Bike is more than I expected. Great build quality. Rides very nicely. I upgraded the seat and other things so I can't say how comfortable is was with the stock ones. The guys at the Vancouver store were VERY helpful. Great all round purchase.

How was the performance of the bike?:
Poor
Excellent
How was the comforability of the ride?:
Uncomfortable
Very Comfortable
How is the build quality?:
Poor
Excellent
Performance and Beauty

At 100 miles, am very impressed. It's lighter and nimbler than my previous Ultra FS fat tire MB. Happy with the upgrade. A very handsome bike, blue color is awesome. Support is also great.

C
Swift X 2
Customer
Don't buy from biktrix!

The bikes have ZERO instructions on how to build the bikes. The only thing they have is a video of them putting together a completely different bike. Which isn't even fully accurate. Half the steps are missing. You have to YouTube what you're supposed to and guess your way though the process. The bike didn't even come with the tools I needed to do the job. I had to go out and buy things in order to put it together. Unless you're a bike mechanic it is very difficult to do. The motor keeps turning off and the brakes don't work. Worst purchase I've made in years.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
A Mtber review

As a long time mtber/racer my review is based on my experience..
I'm 56yrs old and have raced and rode mtb since 1991
I've had emtbs and regular fatbikes
To have a E fatbike is a next level in snow! So nice to have the assistance and flotation to get through softer trails.
The bike is heavy but not that noticeable , until you lift it into your vehicle.
Handling- good, I upgraded the headset to steepen the head angle Because it's kind of slack.
Suspension- better than I thought it would be.The front fork actually works well could, use thinner oil for the winter.
Brakes- i upgraded to 4 piston
Which took the brake safety wires off, also disconnected shift sensor (not cool when motor cuts out when shifting )
Up graded to dropper post
Changed the bars for something wider
The battery is 900wh but the range is comparable to maybe to 600wh, I get 35 to 50km offroad
I bought studded tires and have wider rims on order.
Most of these things are not a deal breaker , but just nice upgrades.
The company is very easy to contact and communicate with! For the price , I would definitely recommend this bike!

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
My bike has not arrived

My bike has not arrived

Reention Dorado Battery Mount

Doesn' t fit biktrix stunner lt8 bike. Listed that it fits but doesn't

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Exceeds expectations

Bike is big. A lot bigger than expected. But the build quality is excellent. I waited a long time for the bike and upgraded a few things, but am very happy with it. Rainy season here so I have only had it out once and was supposed at the power and performance for such a heavy bike. I upgraded the seat and added a thudbuster which is reflected in my ratings. Excellent bike. Highly recommended.

C
Stunner GO
Customer
3/4’s Happy

Nice bike. Controller is too small for my old eyes.

Good kit

Good kit!

W
Kutty X 3
Wilbert C.S.
I first rode my son’s biktrix while visiting in Edmonton l liked so much i decided to buy one

Love the bike and the colour blue is so well done. Looking forward to spring to ride it. Show it off to friends…lol

C
BiktrixCare+
Customer
Not

Have not seen my bike yet paid for shipped and ???? Purolator not coming! Called they said today almost one month later ?? We will see

CargoCare Shipping Protection

The CargoCare Shipping Protection was perfect.

Waiting to ride the new ebikes!!!

Ordered in August and received first week of November. Got one short ride around the block before it snowed...now probably waiting until spring and the snow is gone :( . I did go through the bikes and have been adding accessories like a phone holder, bottle holder, mirrors, back box--the carrier on the back was absolutely great for mounting the boxed with M6 bolts--alarms and just deciding what to do for locks. Read the manual and will be charging the batteries every 2 months in heated storage. Can't wait for spring to start using the bikes.

C
Stunner GO
Customer
No bike yet !!!!

I have NOT RECEIVED MY BIKE YET ! They Purolator arrived Tuesday Nov 25 with NO notice no one was home said delivery would be 24 to 48 hours later! Today Nov 29 still nothing ! We tried to get another bike that was half off at the time but our Amex would not let it happen and by the time they cleared this the other bike was supposedly sent ! Nov you have BOGO ! I feel totally ripped off and very disappointed! Really wonder if I will ever see a bike from what I thought was a Canadian company ??!!
I am forever hopeful , Judi Frost

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Bike has not arrived

Unfortunately no bike has arrived so I cannot provide a good review. I am quite disappointed with how long the process has taken. I ordered the bikes months ago and still nothing.....weather has been perfect the last few days and still nothing.

R
Swift X 2
Rick P.

This is a Christmas gift, won't open til then. Delivery was great