Happy Customers

Our passionate and global customer community informs and inspires. Biktrix riders share travel stories and photos, offer tips on after-market upgrades, and connect with each other through their common bond as Biktrix eBike owners.

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Real Customers. Real Stories

Read below as real customers share their experience with their Biktrix eBikes and how much everyone loves our electrical bikes!

Cancy C

"It Gave Me An E-Grin From Ear To Ear."

1st ride was 20 miles from home & it gave me an E-Grin from ear to ear! With the speed, torque sensor and thudbuster, I was blown away!

Michael D

"Things Have Changed"

Los Burros road, Pacific Valley, Big Sur, CA. I tried to ride up this grade as a young flatbelly, but the best we could do was park one car at the bottom, and drive the bikes to the top. Now, things have changed.

Daird M

"Priceless."

Being able to go faster than mosquitoes: PRICELESS!

Michael B

"The Smiles And Miles Continue."

Took my Stunner X on my first off-road ride...  The "Smiles & Miles" continue!  It was amazing! Handled the hills and bumps like a champ!

A Feeling Of Freedom

At first, Brenda was completely against the idea of an electric bike...
until she rode one for the first time.  Now, her and her husband are
riding more than ever and having a blast doing it! 

Brenda's knee injury no longer holds her back from exploring her beautiful community.  Watch the film to hear their story.

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A Swiss Army Knife of Bikes

Highly recommended if you want a Swiss Army knife of bikes! It's a beast and I enjoy it every time I ride - checks all my boxes and puts a smile on my face.

Thanks to Roshan and the team for a great package!"

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Changed My Life

"As far as I'm concerned the Biktrix Juggernaut is one of the best e-bikes you can buy. The experience matches the specs and won't disappoint. You can find cheaper bikes, but Biktrix knows what they're doing, and they're a great company to deal with both before and after purchasing. It's an awesome bike at a good price and I can't recommend it enough.

Overall I couldn't be happier I made the decision to order the Juggernaut. It hasn't been that long but it's already having a positive impact on my life."

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#ilovebiktrix

Customer Reviews

Based on 5793 reviews
75%
(4332)
11%
(658)
6%
(348)
3%
(166)
5%
(289)

Handlebar Water Bottle Holder

C
Stunner LT 8
Customer
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Stunner LT8 is Great ... definite thumbs up

This is the 1st ebike I have ever owned and ridden so I have nothing to compare it to. That being said, the stunner LT8 is sturdy, it's comfortable, and the torque sensor responds perfectly for the style of riding I like, it feels very natural. I live in an area with lots of up and down grades. Some long and gradual, some short and relatively steep and the torque sensor on the stunner makes tackling these hills fun ... which is definitely not the case on my regular bike. The stunner LT8 has lots of power too. You can actually accelerate up hills, if that's something you wanna do ... I can guarantee you're gonna try it. And the throttle is a nice option for quick and easy starts on hills or flat ground. So far, the battery range seems exceptional. I've put 30(ish) km on the bike, so not much yet, but the battery is still at 96%.

All in all ... for the limited time I've used it ... definite thumbs up for an ebike you can use anywhere. Paved roads, trails, gravel, hills, or flat terrain.

Extra wide seat

The seat is very comfortable. Just what I was looking for .

clear rear view vision

This is a great mirror. It is placed right where I need it when I ride and gives me a clear field of vision. If I could change it in anyway, I would make it removable for transport and storage where sometimes the very thing that makes it so good to ride with, puts it in the way but until that version comes out, it is the best mirror I have ever had.

My RogueHawk / Range Extender Batteries for Roguehawk Series

I really like the battery. Depending on how you ride your bike, and how much level of assist you use. You can travel over a 100 kms with the main battery, and the range extender battery. A great purchase if ride for a long time.

My RogueHawk / BiktrixCare+ - 4 Year Extended Warranty

I think that the extended warranty is a good investment. And gives piece of mind that if anything goes wrong, they will take care of you. I have had a few issues / problems with my bike. But customer support has been awesome. The guys at the Saskatoon location have been great.

My RogueHawk / 26x4 CST Toboggan Studded Tire

I had the guys install the tires at the store in Saskatoon. The tires performed well through the snow. On ice, as long as I turned down the tire pressure, performed quite well. All in all the tires worked good in the winter. One thing to note is that they were very difficult to take off the rim when I put my regular tires on in the spring.

Love my new bike

My new Juggernaut is a great bike. After an initial battery issue, which Biktrix took care of expeditiously, I’ve really enjoyed going for long easygoing rides.

C
Kutty X 3
Customer
So Far So Good

To early to say and very little kms. But up to now very good and would totally recommend it especially if you are a shorter lighter person.

I crashed, new brake parts.

I crashed, my bad, broke brake lever.
The Biktrix team set me up with more than I needed for repairs at a very reasonable price. Thanks to all who got me back riding.

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Awesome bike

This is my first e-bike purchase and I’m using to go back and forth to work and for pleasure. It performs great!

Roguehawk times 2

Great experience with Biktrix from zero knowledge to receiving and riding.
Both Roguehawk bikes were straightforward to put together, very quick and easy. The bikes are heavy so having a helper was definitely necessary.
We are both really happy with the bikes, fun and fast.

Stunner Lite 3 Step-Thru

Stunner Lite 3 Lives Up to Its Name

My wife and I received our Stunner Lite 3’s about two weeks ago. There wasn’t much work required to assemble them and Biktrix has a You Tube video that took us through the steps. One thing the video does not show you is how to tighten the handle bar stem so that the handle bars and front tire align. There are two hex screws on the handle bar stem you need to tighten. I would do that before putting on the front wheel. Another thing not shown is how to unlock the shock absorbers on the front forks. (Just turn the blue tab on the right fork counter clockwise.) Once the bike is together it’s then a matter of making some adjustments. Definitely spend some time adjusting the seat, the handle bars, the location of the brake levers, gear changer and LED display. Once the Stunner is set up for you it is a very comfortable bike to ride. The handle bars sweep back and give you a comfortable riding position so that not all your weight is on the bars. There’s a nice combination of pedal assist and gearing which makes for an easy ride. Speaking of the gears you may find them slipping a bit when you first ride the bike, the chain came off my bike on my first ride. All that I needed to do was adjust the tension of the rear derailleur and there are lots of You Tube videos that show you how. It is an easy adjustment (I’m definitely not a bike expert) and I have had no problems since. The Stunner Lite 3 is a fun bike to ride. Biktrix suggests the battery life to be around 70km but I have ridden 65km and the battery is still showing 3 bars. Admittedly I ride the majority of time in pedal assist 1 or 2, occasionally 3 on a hill and rarely 4 on a long steep hill. Astonishingly there are 10 levels of pedal assist (0 - 9) with 9 being the highest! 9 gets you up a hill in about 3 pedal strokes! Fun but drains the battery quickly. There’s also a throttle which is very responsive. We both opted to get suspension seat posts. It’s a worthwhile upgrade as it does help smooth out the bumps on the road somewhat. Both of us are glad we dropped into the new Calgary location and test drove the Stunner Lite 3 e-bike. It’s a great bike and we highly recommend it.

Juggernaut Hub Duo

i have been riding my Juggernaut for about a month now and having a blast on it. This bike is a beast to say the least. i have put about 400km on it now and loving every minute of my ride.(y)'

G
Swift CVT 2
Greg A.
How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Swift CVT2 review

Started getting shipped the wrong bike. Biktrix got right on this and had the right bike shipped to me immediately. So far very happy with my new CRT.

Juggernaut Hub Duo

After 10 weeks, bike arrived. Was easy to assemble and looks amazing. Was even better once I took for a test ride.My wife is amazed at how easy and how comfortable to ride it is. Only downside is the timeline to receive.

C
TheftCare+
Customer
don’t know yet

nil

Cravot rack

Best and simplest rack ever built, solid, safe, easy to load, very happy

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent

Swift Lite 3 Step-Thru

Mirrycle mirror

Delivery was prompt. We feel the mirror could be slightly bigger. Of course it could be our ages. We are 67 and 71

How was the performance of the bike?:
Poor
Excellent
How comfortable was the bike?:
Uncomfortable
Very Comfortable
How was the bike build?:
Poor
Excellent
Juggernaut FS Pro 3

Bought 2 Juggernauts FS Pro 3's
Exceeded my expextations out of the box.
Honestly the best, fun, dialed bikes Ive ever rode, my wife is ecstatic, smiles for days, you really built a cool, fun, enjoyable e bike, more reviews to come as we ride and adventure

Time will tell

Noobservable/ effective comment as yet

Swift SO Bottom Bracket Torque Sensor

Love our bikes

Enjoying our first 100km. Biktrix has been a great company to deal with, and fabulous support.