This bike is freaking awesome!

Juggernaut Ultra 1000 Pro

This is built like a tank! It will definitely outlast me with upkeep. 1000w is a lot of power. I get up my nearly 40 degree hill with no problem at almost 7mph and I’m just getting into shape.
The company has been very supportive with questions and issues. They really care and that is big these days.

good but website helpers are not much value. Support team is much better

Great bike. Very smooth and enough power to take most hills or terrain.

Customer service was often slow to respond and usually not helpful, just pointing me to online resources that didn’t apply to my specific situation.

Customer service was often slow to respond and usually not helpful, just pointing me to online resources that didn’t apply to my specific situation.

Customer service was often slow to respond and usually not helpful, just pointing me to online resources that didn’t apply to my specific situation.

Customer service was often slow to respond and usually not helpful, just pointing me to online resources that didn’t apply to my specific situation.

Customer service was often slow to respond and usually not helpful, just pointing me to online resources that didn’t apply to my specific situation.

Customer service was often slow to respond and usually not helpful, just pointing me to online resources that didn’t apply to my specific situation.

Took delivery of my Juggernault Classic last week. Bike received some damage during shipping that messed up the front fender and put a very small scratch on the battery and frame. Customer service was extremely responsive and I just got notice today that the replacement fender cleared customs and is on the way. Additionally they are sending some touch up paint for the battery case and frame.

The bike itself is well built and I'm getting used to riding again (been several decades) . The pedal assist is a bit surprising when it kicks in and is more than adequate to climb the hills around my house and the 11% grade of our driveway. Looking forward to taking it to some local trails with flatter terrain to see how well it rides for an extended trip.

Fast shipping, arrived with no damage and easy setup. I haven't put very many miles on it yet but it's an awesome ebike. Thanks biktrix!

Receive new bike on Mar. 5,2021. Bike is not running properly and very underpowered. Don't know if it is a technical problem and have been trying to get help for 4 days...no reply after 2 phone messages and 3 emails and 2 time filling out google form provided by company online. Coming up to 14 days to return bike but beware after reading return policy since it will cost over $300 to ship back to company, plus $100 to receive box for shipping and a 15% restock fee or another $450. Since I will be out over $800 to return bike on their 14 day policy I would caution all buyers to read their return policy. Hopefully I can find a bike shop to rebuild and fix issues after reading return policy. So far very disappointed in support and regret I bought bike from them.

I ordered both a Juggernaut Ultra 1000 Pro and a Stunner LT. Even after held up in Memphis, both arrived timely and in good condition. I assembled the bikes in about an hour each. Although I've not had time to put a lot of distance on the Ultra Pro, it performs as advertised. There is a long, steep hill nearby and it climbed easily in 3rd with a 3 assist. I've driven it across rough terrain, after which I changed the saddle. This is my first e-bike, but friends have them. The Ultra 1000 Pro is the top of the heap.

Cannot get issues resolved. Magura brake “upgrade” is a $300 disaster due to misfit connectors, no caliper adjustment. Screws and hex sockets mangled. Replacement for mangled thru axle was for wrong wheel, needed rear (sent pic) but they sent front.

I’m sure their email customer response system works well for them but it is terrible from the user end.

I shopped carefully and thought I was spending my $5K wisely. I was mistaken.

After seven year's experience with fat-tire ebikes, and multiple brands, the BikTrix Ultra 1000 PRO is one of my top two favorite bikes. The other being the Ultra FS. Great components and top-of-the-line assemly, coupled with a price that is well below the competition.

Bike is stuck on FedEx. Cryptic comments in FedEx app say bike “not scheduled for delivery”. Supposedly great customer service from Biktrix is patronizing and consistently not helpful. I am one unhappy customer.

It was awesome. Keep up the great work!!!

I was very impressed with the customer service and quality of the the bike.

My bike arrived just as promised. Delivery was flawless and the bike was undamaged. Love the power! Having fun getting it set up

The bike is great! Delivery was flawless and the bike was is perfect nick. Getting it set up is fun.

I purchased a juggernaut 1000 ultra pro large frame for myself and a juggernaut 1000 ultra medium frame for my wife, wow we both love them. I think I could have even used a medium frame bike and gotten away with it, In my opinion I am just tall enough at 6'1" -33.5" inseam for the large frame. If any of my friends end up looking for an e-bike I will tell them to buy a Biktrix bike!

I would have given the bike a 5 star because I do love the bike itself. However, installed PAS only gives a max of 60% of motor power at PAS 5. It is very difficult at best (and has been impossible for me) to modify even while trying to closely follow the scattered website instructions. I would only buy this again if the company modified the pedal assist programming before shipping.

Very happy with the bike and would buy again. However, the PAS controller has 5 options while the software is set up to gradually increase support till PAS 10. At the bike’s maximum of PAS 5, the motor receives only 60% of the great motor’s full power. In order to get 100% power you have to use the throttle. This makes no sense. You have to purchase a special USB connector and then go through complicated hoops to change the settings. The support videos and technical help manuals are scattered throughout the website along it hard for a relative novice like me to deal with it.I have not been successful trying to change the settings so far. I have another company’s e-bike that manages this through my phone and Bluetooth. Despite these comments, this is a great bike!!!!

I bought a juggernaut ultra 1000 pro for myself, and a juggernaut ultra 1000 for my wife. Both bikes are awesome. I ordered a large frame for me and medium frame for my wife, I think either frame size wound work for me (6'1" 33.5" inseam) No regrets!

I received my Juggernaut Ultra 1000 Pro on January 20, 2021. Assembly of the bike was straight forward. This is my first Ebike and I was surprised at first by the size of the fat tire bike. However, once I started riding the bike I found out how great electric bikes are. I am 73 years old and live in the mountains of southwestern New Mexico. No matter which direction I ride from my house there are hills to deal with. Also, all the roads are dirt roads. When riding my old MTN bike I would struggle on the hills and over the loose dirt stretches of the roads. The Juggernaut Ultra 1000 Pro flies over these roads. There is plenty of power to assist me up the steepest hills around the area. I am looking forward to go on longer rides as I get more comfortable on the bike.

I’ve taken my new Juggernaut Ultra 1000 pro out a couple of times now. Really enjoy the power and ride. Great build quality!

Good overall experience

Purchased a Juggernaut ultra 1000 pro with 21ah battery, found that bike was of solid construction and would easily move a heavier rider, (300lbs+/135kg).

Efficiency and motor:
The bafang m620 ultra 1000 motor is the diesel engine of ebikes, meaning not relatively fast but torquey. To compare to brose, bosch, bbshd, this motor doesn’t have the initial kick that the others do, but will move you up a hill with far less input from the rider. To me, this was desirable as I live in Pittsburgh with many steep inclines where most of the routes are 500-1000ft hills with a 25-37 percent grade on the streets, and up 70 percent grade on trails. So far, this bike has been able to climb them effortlessly with great efficiency. In sub 30 degree weather, I was able to achieve 26 miles on the hilliest parts of the city via eco 3-5, and 65 miles on flatter rails-to-trails bike paths via eco1. (I expect over 80+ miles with warm weather) When compared to my Haibike, with a 710wh battery and Bosch cx6, I was seeing about 8-9 miles on the same hilly route, and 34miles on flat. Be sure to note if you’d like your motor unlocked during your order.

Modes:
Off- bike pedals well with no power. Very doable if your battery dies.
Eco 1 is surprisingly effective. I actually use this more than anything for a slight workout and more range than an analog bike.
Eco 3 is where most people will live
Sport modes are helpful for top speed and hill climbs, but eco has been quite effective for most everything if you’re in the right gear.

Transmission:
The sram eagle system is pretty good, even the entry level nx feels great. It’s been my experience that the differences between the entry and high end are just weight savings and hub compatibility. Weight savings isn’t a worry on this type ebike anyway. Be sure to control/stop your pedaling while shifting to save your gears and stress on the system.

Offroad (treating this like a mountain bike):
I ripped off the full metal nerd fenders and installed my own mud fenders, I’m not sure how well the stock metal fenders would hold off road. The steering tube angle would typically provide a little too much oversteer for technical trails, but when paired to a 4inch fat tire, it feels quite nice. A black diamond trail was doable, but I’m not sure how much I would want to launch this bike on a regular basis, however rolling over obstacles feels great and is done with ease. The tires have more traction than I would have guessed at first glance. Contrary to popular belief, you can do whatever you want with this bike, but it won’t be as fast as a real mountain bike.

Brakes:
I did the dual piston and regret not going up to the magura quads. The dual piston brakes are just “okay” for weight of this machine.

Suspension(front air fork entry level):
Feels better than expected. Set your sag and you’re good to go. Still tuning mine, but the fact that I can tune is a good thing. I’m not sure that I would have benefited all that much from the wren fork on this, this seems to be sufficient, even for harder trail riding. It’s a heavy hardtail bike after all....

Overall, this thing is the tankiest bike I’ve ever been on. It’s great! Customer service was helpful. Would purchase from again.