Need A Hand?
The derailer is great, although it's a good the I did not get the derailer the the tech support suggested. It would have been the wrong one even though he had the exact model of the bike from the original order of the bike. Should not have been that hard to figure out.Feel free to contact me for more information about this.
Good to have a spare just in case on a ride.
After an order mixup, I was very pleased with the resolution. I feel like a valued customer after my order was handled promptly and fairly.
My bike wasn’t shifting as crisply as it used to so I replaced the shift cable and housing and it got a little better but after testing I noticed my chain skip on the two smallest cogs. I couldn’t even tell it was bent. This was the next cheapest thing to try and fix it, so…. What do you know. My shifts are quick smooth and precise. No chain skip either.
I stripped the threads on my Juggernaut Ultra Derailleur hanger. Biktrix had several that were similar, so I sent them a couple of pictures. Within acouple of hours I had an email with the part #, Ordered online, was riding in 2 days. Great job Biktrix!!
First class how quick it took to arrive most pleased. Could you please send me a email address if I need any more parts for my bike thank you.