Custom/Consumable Item

From the west coast of Canada to the east coast of the United States. 24 hours!!

Extremely fast shipping.

Not to mention the excellent customer service in sourcing this important product and the quality of the service centered emails that provided an ongoing statement of Biktrix commitment to their customers and standing firmly behind their product.

Wanted a new 27.5 x 3 rear wheel assembly. Contacted customer service and they walked me through the whole process. Sent me pictures of what to measure to make sure I received the correct wheel set for my Bike. The wheel arrived and it fit perfectly! Thanks Biktrix service!

New piece shipped free of charge based on warranty and I had a local battery technician install it. Thanks for the great support as always!

Fast service. Good video help in no power diagnostics.

Fender support bolt fell out, I ordered a replacement, it arrived in 3 days. Good service, sending out the correct part.

Custom/Consumable Item

These brakes seem great. I wish I had purchased them initially. It seems like a luxury but really they are a necessity w a bike this heavy.

I was very happy with your customer service. I got everything I needed in my questions answered.

Hydraulic brakes arrived quickly and even included extra tubing for different routing options.
Price was reasonable and are a tremendous improvement over mechanical brakes. Installation by local bike shop was straight forward. Did require extra effort to route through frame.